We use the e-payment solutions from the Swiss PostFinance to handle all payments safely. Also payments with Mastercard and Visa are handled by the secure and PCI certified payment system from the Swiss PostFinance.
We ship in Switzerland and Liechtenstein. By agreement, we also ship within the EU. For orders over CHF 99 all shipping costs are covered by us. For orders below CHF 99, the postal fee is CHF 7 for normal post via B-Post and CHF 9 for Priority-Post shipment. The parcels are delivered by the Swiss Post.
The estimated delivery time with B-Post is between 2-3 working days from receipt of order. With the Priority-Post shipment, your order is usually delivered by the next business day.
All products are already in Switzerland and will be shipped directly to you from our store here. The dispatch of the goods takes place to the delivery address specified by you.
RETURNS & REFUNDS
If you for whatever reason are not happy with your ordered products, you can return the items for a full refund within 30 days from the day you received your order.
After the return has been received by us and the articles have been checked and found to be in order, we will refund you the full amount immediately. The refund will be sent back to the payment method of your original payment.
House of Scandinavia